Terms and Conditions – Zoonerz

Welcome to Zoonerz – your destination for curated lifestyle essentials! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. General

• These terms and conditions apply to the Zoonerz website and all its sub-domains and services provided by Zoonerz.
• We reserve the right to amend these terms at any time. Continued use of the website implies your acceptance of any changes made.

2. Use of the Website

• You must be at least 18 years of age or using the website under the supervision of a parent or legal guardian.
• You agree not to misuse the website, post false information, or violate any local laws.
• You are responsible for maintaining the confidentiality of your account and password.

3. Product Information

• Zoonerz strives to provide accurate product descriptions, pricing, and availability. However, we do not guarantee that all content is accurate, complete, or current.
• We reserve the right to cancel or refuse orders with incorrect information at our discretion.

4. Orders and Payments

• All orders are subject to acceptance and availability.
• We offer Cash on Delivery (COD) and may add other payment options in the future.
• Zoonerz reserves the right to cancel orders for any reason including but not limited to suspicion of fraud or stock unavailability.

5. Shipping and Delivery

• We offer shipping within Pakistan. Delivery times vary based on location and product availability.
• Shipping fees and policies are subject to change and will be displayed at checkout.

6. Returns and Refunds

• Returns are allowed within 7 days of delivery if products are unused and in original packaging.
• Items such as intimate wear, perfumes, and custom products are non-returnable.
• Refunds will be processed through the original payment method or as store credit where applicable.

7. User Submissions

• User-submitted content (reviews, comments) remains your responsibility. By submitting, you grant us the right to use it across our platform.
• We reserve the right to remove any offensive or misleading content and may suspend accounts as needed.

8. Intellectual Property

• All website content including text, images, and logos is owned by Zoonerz and protected by copyright and trademark laws.
• Do not reproduce or reuse any content without prior written permission.

9. Limitation of Liability

• Zoonerz is not liable for any damages resulting from the use or inability to use our website or services.
• We do not guarantee a bug-free, uninterrupted, or virus-free experience on the site.

10. Governing Law

These terms are governed by the laws of Pakistan. Any legal matters will be handled in the courts of Rawalpindi/Islamabad.

11. Contact Us

For questions about these Terms and Conditions, contact us:

• Email: zoonerz700@gmail.com
• WhatsApp: +92 3444294800
• Instagram: @zoonerz_official